I have to share a cool story: So I am having issues with a purchase I made online, where the company in question has not yet delivered, and I have been unable to contact them over email. (I am intentionally leaving the details vague, for reasons you will discover in a minute.) In desperation, I looked up the domain-name registration for the website, and found the phone number for the company who provides web-hosting services. I called them to ask for help, and the guy said he could forward my concerns to the company over email, and that I should call back in a few weeks if I hadnt heard from them.
A few weeks go by, and I have heard nothing. So I call the web-hosting company back and explain the situation again. This person checks with his manager, and explains that they can not give out any phone numbers associated with the company. I explain once again that I am at the end of my rope, I have been unable to contact the company, and if I cant get a phone number, I have no other options. So he says, Well, there is a name and number that is listed on the public record for this website. Would you like me to give that to you?” I say sure, and he gives me the info.
And then he surprises me by saying, So, is your number 319-555-2826?” For a half-second, I was confused, since he seemed to think that I was in the same area code as the previous number he provided. Then I figured it out: No, thats not my number.” He said, Oh, okay, I must have been thinking of someone else. So that number was 319-555-2826.” I replied, Nope, thats not me,” as I wrote the number down. And he said, Well, sorry I couldnt help you out any further,” and I say goodbye.
Isnt that cool? Just as I figured Id face more corporate bureaucracy, I get some guy who is considerate enough to help me out, even though hes not supposed to. I thought that was excellent! Obviously, Im not going to say who it was who helped me out, since I dont want to get him in trouble, but I thought that was really cool.